Design & Repairs

Repairs:

The best way to find out if we can repair your piece is simply to bring it in for an estimate. We typically have a 15-day or two week turnaround for repairs, and each repair is completed in the order it is received. We do offer rush orders, which is generally an additional $15 charge (depending on the circumstances). Every repair varies, but as an overview, here is a list of some of the things we can or cannot do:

Basic Stringing: If you have a necklace or bracelet that needs to be re-strung, chances are we can either do it for you, or assist you in re-stringing it yourself, while we do the more difficult parts such as re-attaching a clasp. We usually recommend stringing it on professional-grade 49-strand Beadalon, which consists of 49 strands of stainless steel wire with a nylon coating. It is extremely durable and flexible, and comes in a variety of thicknesses.

We usually will not recommend that a piece be strung on any sort of stretchy cord, as this will eventually break. Some pieces may last longer than others, depending on the wear-and-tear your piece of jewelry typically undergoes, but overall, stretchy cord is not very reliable.

Knotting: We can also string your piece on silk or nylon cord, which, unlike the Beadalon, can be knotted -- such as the traditional knotting in between pearls. This is not quite as durable as the Beadalon, but it flows a little more freely than the slightly stiffer beading wire. Knotting in between each bead will cost a bit more than straight bead-stringing, and the price may also vary depending on the size of each bead.

A graduated strand -- that is, beads that graduate in size -- may also cost more than the straight bead-stringing, but again, please bring the piece in for a more detailed estimate.

Earrings: We can also replace ear-wires, such as converting from base metal to sterling or gold-filled, or substituting leverbacks for basic ear-wires -- leverbacks close around your ears and reduce the risk of your earring falling off. We can also replace ear-wires with clip-ons, though all of this will depend on how the earring is constructed and how the ear-wires are attached. Please bring the piece in so we can give you a clearer idea if it's something we can fix or not.

Wire-Wrapping: We can provide a variety of wire-wrapping services; anything from basic loops to leather end-coils to wire-wrapped pendants. Again, please bring your piece in so we can assess whether it's something we can fix or not.

Soldering: Unfortunately, we do not offer soldering. You may wish to check your local phone book for a jeweler in town that might.

Drilling: We cannot drill holes in stones, wood, shell, or other pieces. We recommend looking up a local lapidary for those services.

A courtesy call is given to customers when the repair is finished.

All repairs are kept on file at our store, and repair pieces are guaranteed for 1 year.

Custom Design:

We can also do custom design work, which would also entail at least a two-week turnaround (depending on the complexity of the piece). Please drop by and talk to one of our salespeople for further details.